Adooa is an VoIP system that offers businesses of all sizes a scalable communication solution. It’s well priced, feature full, easy-to-use, and is fully integrated for CRM.
10+ Years Experience
Adooa is a leading expert in the VOIP and telephone systems space based in St Albans. The majority of our work comes from referrals and our state of the art telephone systems are the preferred solutions for companies nationwide and worldwide.
From small office phone systems to large scale business operations, Adooa offers a range of solutions to meet your business’ needs.
An exceptional telephony solution with a simple to use App for your mobile or PC.
A PCI DSS compliant platform to take credit card payments over the phone;
An AI software that learns and ensures your contact centre agents meet the quality standards established by your industry.
Why Choose Us?
At Adooa we understand the needs and requirements of SME’s and how difficult it can be to run a business. Our team offers cutting edge support to our clients and are always on hand to solve any problems you might have.
- Quick responses – for our contract customers, we respond to all calls within one hour, even the minor issues or enquiries. Most calls are dealt with almost immediately when you phone in or email our support team.
- Short contracts for all our services, no long tie-ins, and flexibility to switch packages as required. We know you will like our services so we don’t need to onboard customers for years.
- Everything-under-one-roof – we like to be able to offer all the telephony services you may need in relation to VOIP. So you only have one partner to deal with, one team of people, and one phone number to call.
Who We Are & What We Do
Adooa selects premium technologies to help you run your business and comply with the regulations dominating your industry.
I run a contact centre with over 30 agents. We were looking for a telephony solution to take credit card payments over the phone in a cost effective way, while maintaining our PCI compliance. Our experience has been very good with a responsive team offering solutions quickly to our requirements and setting up the system as we requested, which we now manage ourselves. As for the future, we are expanding our business thanks to the flexibility of the phone system and the use of its advanced functionalities, ease of adding and maintaining users, and quality control. At present we primarily use PCI compliant call recording, conference bridge for meeting rooms and email reporting.
David, Operations Manager
We are TV and radio production company based in London and have been using VOIspeed for nearly 5 years. The size of our teams are constantly fluctuating due to the freelance industry so the fact that the technology is so flexible is a real bonus. It adapts easily to the changing number of users and extensions which is essential to us. We would highly recommend them to all companies!
Jess, Operations Manager
We are very impressed by the service offered which is fast and tailored to our needs. Previously we had experience of ordering a broadband line over the phone and this meant spending countless hours with a call centre. In this instance the service was bespoke and the range of features available with the technology included services that we were not expecting. I would not hesitate to recommend them.
Diane, Chief Executive
The phones are easy to use, installation is painless and there is no downtime. Furthermore, there has been good customer care since the installation with bespoke training and amendments to phone system settings when our company expanded recently
Bright solutions start here
Should you require further information on our services, please do not hesitate to contact us by phone or email.